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Nuvira Lab is a store focused on wellness and personal care, with a curated selection of products designed to easily integrate into your daily routine, offering protected purchases and customer support before and after your order.

At Nuvira Lab you can find wellness, supplement, and personal care products. Each product page includes specific information on key ingredients, recommended use, and product characteristics.

We currently ship to Mexico and the United States. If your address is not available at checkout, it means we are currently unable to ship to that destination.

Orders are typically processed within 1 to 3 business days. Once prepared, you will receive the corresponding confirmation so you can track the status of your purchase.

The estimated delivery time is 6 to 10 business days, depending on the customer's location and logistical transport conditions. Weekends and holidays are not considered business days.

Once your order has been processed, you will receive an email with the tracking number. In addition, the store has an order tracking page where you can check the status of your shipment.

We accept several secure payment methods, including Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, and American Express, among others available at checkout.

Yes. You have 30 days from the receipt of your order to request a return, provided the product meets the conditions outlined in our refund policy.

To accept a return, the item must be unused, in good condition, in its original packaging, and accompanied by proof of purchase.

The cost of return shipping is borne by the customer, except in cases of defective products or shipping errors. In such situations, we will cover the corresponding costs.

Returns are not accepted for custom products, sale items, perishable goods, intimate apparel, personal care products or cosmetics, or hazardous, flammable, or similar materials.

You must inspect it upon receipt and contact us as soon as possible, sending photos of the problem so we can assess it and offer you a suitable solution.

Once your return has been received and inspected, and if approved, your refund will be issued to your original payment method within 24 to 48 hours. The final reflection time may depend on your bank or financial institution and take up to 15 business days.

You can write to us at info@nuviralab.com or use the contact form available on the contact page. Our customer service hours, as indicated on the website, are Monday through Friday, from 9:00am to 5:00pm.

No. Food supplements are not a substitute for a balanced diet, are not medicines, and their results may vary depending on the person and the consistency of use.

On each product page, you'll find key information about ingredients, recommended use, and product details so you can shop with greater clarity.